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Complaint remedies

Complain of the consumers are generally two types.

1. Electric Bill related complain.

2. Service line related complain.

Solution :-

a) There is a Help line service desk in the ground floor, room no-101 in our office to solve electric bill related complain. After having complain we solve the problem from the concern section.

b) Our two complain center, bashpara and mohipal are open day night 24 hours to solve the service line related complain. Complain solve from there after having complain.

The number of complain center and control room are as follows.

Bashpara complain center 0331-74733

Mohipal complain center 0331-74668

Mohipal Control room 0331-74611

Sultanpur Control room 01799568795

Dagonbhuiya Control room 03323-79417